April 4th, 2012 by admin under DocuSense Awards. 1 Comment.
Many companies claim they have the “Best service in the business” but few even have a way to measure how happy customers are. At DocuSense, we use the Net Promoter Scoring system. We capture feedback from every customer and the results are tabulated by an outside agency.
The Net Promoter Score is based on one very important question: ” How likely are you to recommend to a colleague or friend?” Some well-loved companies reach scores into the 70′s or 80′s. Trader Joes scores at 82%. Apple’s score is 72%.
Want to know how DocuSense customers feel about us? See the results here. Thanks to all those who participated in the survey. We’ll continue to try to live up to this standard of excellence!
Simplify your processes, your work, your life. DocuSense – Complexity Simplified!
April 3rd, 2012 by admin under Complexity Simplified. No Comments.
Thermal bar code printers are rarely if ever incorporated into a managed print strategy; and for all the wrong reasons. Most managed print service providers (multifunction printer dealers and manufacturers) have little or no experience dealing with thermal printers. These devices are mostly viewed as a niche product that should be someone else’s nuisance. However thermal printers can present a hugh expense if they are not properly acquired and managed. Consider that these devices sell for thousands, require frequent maintenance, fairly constant user intervention and can have lots of supply cost. This is a recipe for major grief.
Why you should care about thermal printers (more…)
Tags:managing devices, Printer Fleet Management, Thermal Bar Code Printers.
March 30th, 2012 by admin under Environmental Solutions. No Comments.
Why is LeanPrint worth writing about?
It’s rare that we get truly excited about new technology, especially software that relates to printing and copying. New programs come and go with dizzying speed; all offering productivity savings. Now here comes Adobe which, after languishing for a short time, has developed a new product that makes perfect sense. (more…)
Tags:Cost Per Page, managing devices, office printing, total cost of ownership.
December 12th, 2011 by admin under Complexity Simplified. No Comments.
How Much Are Lost Documents Costing You?
When an important document goes missing, you’ll inevitably have to spend valuable time sorting through stacks of paper and bottomless filing cabinets—tasks that quickly become frustrating for busy professionals.
(more…)
December 12th, 2011 by admin under Print & Copy Best Practices. No Comments.
Essentially, Section 179 works like this:
When a business buys certain items of equipment, like a copier or printer(s) it typically gets to write them off during a (5) year depreciation period. (more…)
Tags:administrative costs, equipment cost, total cost of ownership.
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