October 27th, 2009 by docusenseadmin under HP Printers, Print Repair. No Comments.
No, DocuSense did not score the winning run to clinch the 2008 World Series but technician Ben of DocuSense scored a personal home run when he went to Citizen’s Park. On a routine equipment service call to the offices of the Philadelphia Phillies , Ben got a glimpse of the winning trophy and was full of pride to know that his field work helps keep the team in the game!
Tags:DocuSense, DocuSense Business Education, printer service.
June 17th, 2009 by docusenseadmin under Print & Copy Best Practices. 7 Comments.
Purchasing the right multifunction office equipment can be very tricky. Make the wrong decision for even one copier/printer device in a workgroup setting and you can easily overspend on acquisition, service and supplies by thousands of dollars. Sounds expensive? Don’t worry; it gets much worse. ”Soft” costs such as lost capabilities, user frustration, down-time and office inefficiency will multiply the expense tenfold. (more…)
Tags:administrative costs, Business Improvement, Cost Per Page, document management, managing devices, multifunction, office printing, service cost, supply cost, Xerox Printers.
May 13th, 2009 by docusenseadmin under Complexity Simplified. 14 Comments.
Question: The Most Costly Portion of Document Output is?
A) Equipment Acquisition Cost
B) Supply Costs
C) Service Costs
D) Administration and IT Cost
Answer: D
Industry analysts generally agree that printing, copying, faxing (Document Output) is expensive and the costs are largely undocumented and unmanaged in most firms. The total cost of document output (measured by adding up acquisition, supply and service expense) is somewhere between one and three percent of total revenue. Acquisition, supply and service expenses are easily measured. However, the costs of managing devices across business networks are much larger and more difficult to measure.
IDC research estimates that for every $1.00 spent in document output costs (acquisition, service and supply) firms spend $9.40 in IT support, administration and document management. So the answer is D BY ALMOST 10 TO 1!
If workgroups use varied equipment, the cost can increase quickly. Multiple equipment often entails more training, IT expense, multiple vendors, contracts and service options; increasing managing complexity. It pays to try to simplify the equipment and support options.
To plow through the increasing rush of daily information, corporate employees today typically spend up to 45% of their day working on paper and electronic documents. Multifunction printers can play a huge role in streamlining duplicated and often cumbersome processes but it’s extremely important to pick the right mix of equipment for your business.
For more information or advice in making this important business decision contact a support specialist at DocuSense by calling 1-800-422-0080.
DocuSense – Complexity Simplified!
Tags:administrative costs, document management, document output cost, DocuSense, equipment cost, managing devices, service cost, supply cost.
April 13th, 2009 by docusenseadmin under Multifunction Printer MFP. 13 Comments.
Networking your New Device: 4 Answers you MUST Have
For most businesses the acquisition and supply/service price for a new multifunction printer is only a small part of the potential cost. If your new device won’t easily integrate into your existing network you’ll pay IT costs that far outweigh the differences in price between a good machine and the best one! Attend to features first, then price. Here are a few tips to help keep you focused before buying.
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Tags:DocuSense, multifunction, office printing, Printer Fleet Management.
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