Ten Things to Consider When Buying a Multifunction Printer: Article 8
April 5th, 2010 by admin under DocuSense Newsletters. 6 Comments.
Know the available device management, remote intelligence, and support.
Studies show that IT professionals spend 15 percent of their time or more dealing with printer or copier problems. Makes sense for IT to have the tools to efficiently manage devices from their desktops. So before you buy that new MFP, be sure you’ll have access to software that will allow IT to remotely troubleshoot, update, install and configure your device or a fleet of devices.
Two outstanding device management software packages are worth mentioning:
1) Hewlett Packard’s WebJet Admin
2) Xerox’s CentreWare Web.
Available as free downloads, both allow IT professionals to manage their printers remotely; minimizing downtime.
Most importantly, be sure you trust the vendor’s quality of service. You’ll need it sometime when all the remote managing didn’t help and the device is down.
Does anyone have a story to share related to this? Please write back!
Previous articles:
1. Know your requirements
2. Know the Total Cost of Ownership
3. Know what third parties have to say
4. Know how easy it is to connect to an existing network
5. Know how easy it is to use
6. Know its multitasking abilities
7. Know its Bi-Directional Communication Capabilities
Upcoming articles:
9. Know whether it provides the level of security and confidentiality you need
10. Know what software and solutions are available
Multifunction printers can help you streamline duplicated and cumbersome document processes and electronically organize, edit and archive your paper documents. With an MFP and a simple software application you can turn paper documents into electronic format and send to multiple destinations – email, document repositories, network folders, even remote printers – with a single scan.
Once you’re armed with the knowledge you’ve gathered by asking these questions, you’ll be prepared to make the right decision for your business.
Please contact us with any questions. DocuSense 1-800-422-0080
Recent Comments