Tag Archives: equipment cost
April 5th, 2010 by admin under DocuSense Newsletters. 6 Comments.
Know the available device management, remote intelligence, and support.
Studies show that IT professionals spend 15 percent of their time or more dealing with printer or copier problems. Makes sense for IT to have the tools to efficiently manage devices from their desktops. So before you buy that new MFP, be sure you’ll have access to software that will allow IT to remotely troubleshoot, update, install and configure your device or a fleet of devices.
Two outstanding device management software packages are worth mentioning:
1) Hewlett Packard’s WebJet Admin
2) Xerox’s CentreWare Web.
Available as free downloads, both allow IT professionals to manage their printers remotely; minimizing downtime.
Most importantly, be sure you trust the vendor’s quality of service. You’ll need it sometime when all the remote managing didn’t help and the device is down.
Does anyone have a story to share related to this? Please write back!
Previous articles:
1. Know your requirements
2. Know the Total Cost of Ownership
3. Know what third parties have to say
4. Know how easy it is to connect to an existing network
5. Know how easy it is to use
6. Know its multitasking abilities
7. Know its Bi-Directional Communication Capabilities
Upcoming articles:
9. Know whether it provides the level of security and confidentiality you need
10. Know what software and solutions are available
Multifunction printers can help you streamline duplicated and cumbersome document processes and electronically organize, edit and archive your paper documents. With an MFP and a simple software application you can turn paper documents into electronic format and send to multiple destinations – email, document repositories, network folders, even remote printers – with a single scan.
Once you’re armed with the knowledge you’ve gathered by asking these questions, you’ll be prepared to make the right decision for your business.
Please contact us with any questions. DocuSense 1-800-422-0080
Tags:administrative costs, equipment cost, managing devices.
October 1st, 2009 by admin under Multifunction Printer MFP. 9 Comments.
How Easy Is It To Use?
Recap:
You’ve determined your requirements, calculated the total cost of owning and operation, listened to comments from third parties and looked at all the ways to connect the multifunctional printer to your network. What’s the next question to ask yourself? How easy is it to use?
Summary:
Whether your office is small with one or two users or large enough to require multiple units, people want the equipment that’s easy to use. You can teach people the functions of the machine but usually training is easily forgotten and users will rely on intuitive use.
As discussed in previous articles ease of connection and print driver installation are important factors and apply in this topic as well but the five things that should be considered are the display, driver, cartridge replacement, paper feed and trouble shooting.
Visit with your dealer or get a demo in before you buy, then look at these five:
1) Display:
The display should be large enough for fat fingers, easy to read and maybe more importantly, intuitive to follow. Functions, number of copies, and trouble shooting hints should be readily displayed.
2) Driver use:
If you have to click into the menu more than once to get to easy tasks like duplex printing, tray choices and paper settings, you’ve probably got the wrong machine.
3) Cartridge replacement:
It has to be done sometime, but is often the one thing a user doesn’t want to do. The cartridges and/or imaging components must be easily accessible and replaceable. Color devices are more complicated; sometimes requiring nine or more separate component replacement consumables. Make sure even your congressman could replace them without any advice or be prepared to train a key user. Oh, and it’s a good idea to have spares around.
4) Paper feed:
Whether original documents going in, or copies, faxes or print jobs coming out, it’s vital that the paper feed works correctly. Jams are the most frequent problem. Paper paths should be easy to access and jams have to be easy to clear. The original feeder should be labeled to let the user know whether to feed face up or down, sounds elementary but think about the time wasted collating or re-printing jobs because the paper was fed wrong. Paper trays must be easily marked, accessible and easy to fill; now that’s elementary.
5) Troubleshooting:
Sooner or later something will go wrong and that’s when troubleshooting comes in. Look for a device that has troubleshooting on the display showing the problem and the solution immediately. Some require running thru the menu at the device. The best workgroup devices will report the problem and the solution back to the printing user’s screen. For the harder problems, you’ll want easily accessible, on-line help from the manufacturer’s website listing issues and their remedy.
Next topic. Know its Multitasking Abilities. Have any questions or comments about this article? Visit us at DocuSense or post a reply
Previous articles:
1. Know your requirements
2. Know the Total Cost of Ownership
3. Know what third parties have to say
4. Know how easy it is to connect to an existing network
Upcoming articles:
6. Know its multitasking abilities
7. Know its bi-directional communication capabilities
8. Know the available device management, remote intelligence, and support
9. Know whether it provides the level of security and confidentiality you need
10. Know what software and solutions are available
Multifunction printers can help you streamline duplicated and cumbersome document processes and electronically organize, edit and archive your paper documents. With an MFP and a simple software application you can turn paper documents into electronic format and send to multiple destinations – email, document repositories, network folders, even remote printers – with a single scan.
Once you’re armed with the knowledge you’ve gathered by asking these questions, you’ll be prepared to make the right decision for your business.
Please contact us with any questions. Docusense 1-800-422-0080
Tags:document management, DocuSense Business Education, equipment cost, managing devices, multitasking, printer consumables, total cost of ownership.
May 13th, 2009 by docusenseadmin under Complexity Simplified. 14 Comments.
Question: The Most Costly Portion of Document Output is?
A) Equipment Acquisition Cost
B) Supply Costs
C) Service Costs
D) Administration and IT Cost
Answer: D
Industry analysts generally agree that printing, copying, faxing (Document Output) is expensive and the costs are largely undocumented and unmanaged in most firms. The total cost of document output (measured by adding up acquisition, supply and service expense) is somewhere between one and three percent of total revenue. Acquisition, supply and service expenses are easily measured. However, the costs of managing devices across business networks are much larger and more difficult to measure.
IDC research estimates that for every $1.00 spent in document output costs (acquisition, service and supply) firms spend $9.40 in IT support, administration and document management. So the answer is D BY ALMOST 10 TO 1!
If workgroups use varied equipment, the cost can increase quickly. Multiple equipment often entails more training, IT expense, multiple vendors, contracts and service options; increasing managing complexity. It pays to try to simplify the equipment and support options.
To plow through the increasing rush of daily information, corporate employees today typically spend up to 45% of their day working on paper and electronic documents. Multifunction printers can play a huge role in streamlining duplicated and often cumbersome processes but it’s extremely important to pick the right mix of equipment for your business.
For more information or advice in making this important business decision contact a support specialist at DocuSense by calling 1-800-422-0080.
DocuSense – Complexity Simplified!
Tags:administrative costs, document management, document output cost, DocuSense, equipment cost, managing devices, service cost, supply cost.
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