Tag Archives: Printer cost of ownership

Xerox Workgroup 6400 Review

March 2nd, 2010 by under Multifunction Printer MFP. No Comments.

Xerox released the WorkCentre 6400 during the 2nd quarter of 2009.  This is a 32 page-per minute color letter-legal copier/scanner/printer

What is special about this product:

The Xerox Workcenter 6400 is a letter-legal device offering advanced color multifunction features usually found only in tabloid-sized (11″x17″)equipment.  It has a much lower purchase/lease price than almost all color multifunction devices with comparable features.  Consider this product if you can do without tabloid printing. (more…)

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Ten Things to Consider When Buying a Multifunction Printer: Article 7

February 26th, 2010 by under Multifunction Printer MFP, Uncategorized. 8 Comments.

Know its Bi-Directional Communication Capabilities

Want to have your IT department babysit that new multifunction printer you installed in your office? Get a device without adequate bi-directional communication.

An often under-rated feature of multifunction printers, bi-directional communication refers to the ability of the device to exchange information with the user’s PC.

Bi-directional communication, at its most basic level, will allow the printing device to report back to the user, notifying them when print jobs are completed and when it is ready for the next job. While nice to have, basic functionality isn’t good enough today. You want users to know why their job didn’t copy or print or fax and what to do about it; all without draining IT resources. So look for a device with more advanced bi-directional communication capabilities.

The device with this capability will report its status back to the user’s workstation thru the print driver, notifying them of toner low, paper out, paper size mismatch or other error conditions. The best devices will give step-by-step instructions simultaneously on the users screen and at the device telling them what they need to do. Some devices go further, if needed, by opening up a service ticket through the internet, then running a diagnostic on the machine which will then report back to the user with resources for how to correct error conditions.

Typically, advanced bi-directional reporting is not an option and doesn’t cost you anything. It just automatically comes with good equipment. So, give your IT guys a break. Understand your device’s bi-directional communication features and make sure you purchase a machine that helps users help themselves.

Does anyone have a story to share related to this?  Please write back!

Previous articles:
1. Know your requirements
2. Know the Total Cost of Ownership
3. Know what third parties have to say
4. Know how easy it is to connect to an existing network
5. Know how easy it is to use
6. Know its multitasking abilities

Upcoming articles:

8. Know the available device management, remote intelligence, and support
9. Know whether it provides the level of security and confidentiality you need
10. Know what software and solutions are available

Multifunction printers can help you streamline duplicated and cumbersome document processes and electronically organize, edit and archive your paper documents. With an MFP and a simple software application you can turn paper documents into electronic format and send to multiple destinations – email, document repositories, network folders, even remote printers – with a single scan.

Once you’re armed with the knowledge you’ve gathered by asking these questions, you’ll be prepared to make the right decision for your business.

Please contact us with any questions. DocuSense 1-800-422-0080

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University of Penn Utilizes “Green Printing Technology” to Cut Waste

December 23rd, 2009 by under Environmental Solutions. No Comments.

How do you print the same amount of color documents yet generate 90 percent less ink and laser cartridge waste? Just ask the University of Penn who has begun this sustainability effort by employing Ink Stick“ color printers in several departments.

The environmental impact of traditional laser and inkjet printing is significant. It takes 3 quarts of oil to produce one toner cartridge and the empty generates about 5 lbs of waste plastic and metal.

(more…)

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